1. Advance Booking amount is Non refundable.
2. No refund will be made for any unused accommodation, missed meals, transportation segments, sightseeing tours or any other service. Such unused items are neither refundable nor exchangeable.
3. Entry Fee / Cable car / Room Heater Charge / any monument entry charge will be direct payable by customer.
4. As per government and Traffic rules Vehicles is not allowed in all Roads in some cities. So in some case your cooperation required to run the trip smoothly.
5. Room allocation is done by the hotel depending upon availability at the time of check-in in the category of room as specified on your confirmation voucher..
6. No refund shall be claimed, if the services & amenities of hotel were not up to your expectations, it will be considered on case-to-case basis.
7. Flight rates are subject to dynamic nature.
8. AC will not work on Hill area.
9. Currently applicable Govt. Service Tax @ 9 %.
10.Clouds Holidays reserves the right to change/modify or terminate the offer any time at its own discretion and without any prior notice.
11. Per person rates (Rs) - Applicable on 2 persons staying together sharing the same room .
12. Package rates are subject to availability and Yatra Crafters can change rate without prior notice .
13. In case of unavailability in mentioned hotels, alternate accommodation will be arranged in a similar category hotel.
14. Itinerary flow is subject to flow as per the availability of properties.
15. We strictly recommend before confirming or Making payment be sure about "Inclusions" & "Exclusions".
16. Once Package is confirmed we will not able to change it or it will be cost extra.
17. If you are Taking any of our services/ Booking any Tour Package, It means you have read and agree with our Terms & Conditions, Package Policies, booking and cancelation Policies..